HCP Personal Data Protection Policy


Last update: October 2023

This document describes how we process personal data in our interaction with healthcare professionals and health managers.

The first section consists of a basic information that you should know. In the second section you can find additional information that broadens and complements the basic information.

If you have any questions regarding this privacy statement, you can contact our DPO at dpo.global@almirall.com.

1. Basic information

Controller

The controller is the legal entity belonging to the Almirall's group that operates in each of the jurisdictions where the healthcare professional and / or the health manager has his/her professional address.

For more information about this section, please see additional information in section 2 below.

Purposes

Management of our relationship with healthcare professionals and health managers, including:

  1. Visit of our sales representatives.
  2. Invitations to scientific or medical meetings and medical/health field trainings.
  3. Distribution of free samples.
  4. Enrich your professional profile with the aim of adapting our interaction and the communications we send you based on your specialty, your professional habits, as well as the interest shown in our products.
  5. Ensuring Almirall's regulatory compliance in pharmacovigilance matters.
  6. Ensuring compliance with Almirall's legal or deontological obligations regarding transparency (Transfers of Value -TOV).
  7. Recruitment and evaluation of suitability for participation in clinical trials and other research studies, advisory committees, presentations, provision of services, etc. and medical tiering for Fair Market Value purposes.
  8. Carrying out surveys and market studies related to the medical/health sector.
  9. Sending communications by electronic media and direct marketing, by any channel, to healthcare professionals to inform about new products and new approved indications of existing products, news or Almirall activities that may be of your interest.

For more information about this section, please see additional information in section 2 below.

Legitimacy

According to the purpose, our legal basis is based on our legitimate interest, on the data subject's consent, on the compliance with a legal obligation or on the public interest in health matters.

For more information about this section, please see additional information in section 2 below.

Recipients

Except legal obligation, your data will not be disclosed to third parties.

For more information about this section, please see additional information in section 2 below.

Rights

You have the right to access, rectify and erasure the data, as well as other rights as established in the additional information that is at your disposal.

For more information about this section, please see additional information in section 2 below.

2. Additional information

2.1 Who is the controller of the healthcare professionals and health manager's personal data?

The controller is the legal entity belonging to the Almirall's group that operates in each of the jurisdictions where the healthcare professional and/or the health managers has his/her professional address. In the Nordics, Almirall ApS addressed at Vandtårnsvej 77, 2860 Søborg- Denmark.

For more information about this document or how we process your personal data, you can contact our Global Data Protection Officer at the e-mail address dpo.global@almirall.com.

You can find an updated list and contact information for each of our subsidiaries on our corporate website by clicking on the following link:https://www.almirall.com.

2.2 What personal data do we process?

The personal data that we store and process for the purposes indicated in the following section are:

    Contact information: this category of personal data includes, for example, your name and surname, your professional address (workplace), your telephone and fax number, your specialty, as well as your email address, identification code, your signature and other contact information. You might have given us voluntarily your information by filling in a form, either through our contact with you, or we might have extracted it from professional directories, or from other sources accessible to the public. The company IQVIA Information, S.A. also provides us your contact information for the purposes indicated in the following section. Information about you that we gather: we document and include in our customer relationship tools, information about the visit by our sales representative, about your interests, your interaction with us, your capacity for influence and decision, etc. Banking and financial information: this information is only processed if it is necessary to pay for your services or reimburse your expenses in relation to any specific activity. Other professional information such as publications, characteristics of clinical research activities, advisory boards, academic positions, honors, awards, and other relevant professional information.

2.3 For what purposes do we use your personal data?

We process your data in order to manage our relationship with healthcare professionals and health managers, including:

  1. Visit of our sales representatives to provide you with updated information about our products and our services and answer your specific questions on medical information.
  2. Invitations to scientific meetings and/or medical education activities, both our own and those we sponsor and consider that may be of your interest.
  3. Distribution of free samples of our products.
  4. Adapt our interaction and previous communications based on your specialty, professional habits, as well as the interest shown in our products.
  5. Ensuring Almirall's regulatory compliance in pharmacovigilance matters. In relation to this purpose, you can find more information by visiting our website www.almirall.com and accessing our Global Pharmacovigilance Statement.
  6. Ensuring compliance with Almirall's legal or deontological obligations regarding transparency in relation to Transfers of Value (TOV) that we can make in your favor as a result of an activity or the provision of a service. In this case we will inform you in advance about the applicable privacy statement to this particular data processing.
  7. Recruitment and evaluation of suitability for participation in clinical trials and other research studies, advisory committees, presentations, provision of services etc., to ensure Almirall complies with the Fair Market Value in relation to the fees related to these activities (Medical Tiering), in compliance with the legal obligations to which Almirall is subject, the codes of conduct to which Almirall is signatory and/or good market practices regarding the ethics standards in Almirall, as the case may be. This processing permits to match your data with the object of the engagement with you and determine the fair market value for the fees.
  8. Carrying out surveys and market studies related to the medical/health sector.
  9. Sending communications by electronic media and direct marketing, by any channel, to healthcare professionals to inform about new products and new approved indications of existing products, news or Almirall activities that may be of your interest. In this sense, we can also analyze the use you make of them (for example, if you click on the links received). In relation to this purpose, if your data comes from your registration on any of our web pages or mobile applications, in each of them you will have provided the specific processing conditions and previously you will have given your specific consent for each of the purposes.

2.4 How long will we store your data?

Your data will be stored as long as it is correct and you remain linked to a health-related profession, during the maximum period required by Law or as required by sectorial self-regulation, without prejudice to the fact that, due to legal requirements, this temporary period may be extended.

2.5 Which is our lawful basis to process your personal data?

Our lawful basis to process your personal data, according to the specific purpose described in section 2.3, may be one of the following:

2.6 With whom will we share your data?

Your data will not be transferred to third parties, except to public bodies and authorities (administrative or judicial), in accordance with legal and regulatory provisions. Personal data regarding transfers of value will be disclosed as fully detailed in our privacy statement related to such processing which will be timely informed.

Likewise, we may share your data with companies that help us carry out the different purposes indicated in section 2.3. above with which we have signed service agreements that ensure the processing of your data on a confidential basis and under the legislation applicable at any time.

When information is transferred outside the European Economic Area (EEA) to a subsidiary or supplier in a country that has not received the decision of the appropriate protection level issued by the European Commission, the data will be duly protected by the standard contractual clauses approved by the European Commission or the binding corporate rules applicable to data processors.

2.7 What rights do you have in relation to your personal data and how can you exercise them?

You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances, you may request the limitation on the processing of your data, in which case we will only keep them for the exercise or defense of claims.

Also, in certain cases and for reasons related to your particular situation, you may object to the processing of your data. Almirall, ApS will stop processing your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Additionally, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

To exercise your rights, you can send a written request addressed to the Commercial Operations Dept. of Almirall ApS to our postal address at Vandtårnsvej 77, 2860 Søborg, Denmark or to our email address at info.nordic@almirall.com.

Finally, we inform you that you can contact any European supervisory entity for any claim arising from the processing of your personal data. You can find an updated list of said organizations by jurisdiction in Our Members | European Data Protection Board (europa.eu).